FAQ

Can I preview it before shipment?

Of course, no problem. We can take photos and videos according to your requirements to ensure that this is the painting you like. If you are not satisfied, we can make revisions until you are satisfied.

Are all the paintings machine-printed or hand-painted?

All paintings are 100% hand-painted and come with high-end frames, without any synthetic materials. They are very eco-friendly and high-end, perfect for indoor display. Eco-friendly, high-end, and healthy are our principles

Are all orders shipped for free?Does it include Customs duties,?

Yes, we offer free shipping to all countries worldwide and includes Customs duties,. Due to our extensive experience in large-size shipping, you will receive packaging of exceptional quality that will exceed your expectations. If you are giving it as a gift to a friend, there is no doubt that this is a very wise choice.

What are the production time and shipping time?

The usual production time is 7-14 business days. If you are in a hurry, you can add a note to your order requesting expedited processing or inform our customer service staff that your order is urgent, so we can prioritize it and ensure it is completed in the shortest possible time.

Shipping time: Usually 2-8 business days

How to ensure the safe receipt of goods?

Once the goods are ready, the courier will pick them up immediately, and we will upload the tracking number at that time. Your goods will also be insured. If you receive the goods and find them severely damaged, as if they were subjected to rough handling, please inform us immediately, and we will quickly provide you with a compensation plan until you are satisfied.

I have my own designs (such as family photos, or photos of important people/animals, or photos of works from art exhibitions). Do you accept custom designs?

Of course, no problem. You can send an email to us at support@luxepaintart.com, including the design images, dimensions, and frame options. We will provide you with a quote. Luxe Paint Art has extensive customization experience, with several artists who have nearly 20 years of painting experience and skills. Once the hand-painted piece is finished, we can take photos for your confirmation and make multiple revisions until you are satisfied.

What is Luxe paint art?

Luxe paint art are a large-scale professional studio specializing in handmade oil paintings.
Equipped with a complete production line and a team of skilled professional painters, we deliver mass customized handmade oil painting solutions for global wholesalers, decor stores, interior designers and e-commerce merchants.
All artworks are 100% hand-painted on canvas with premium oil paints. We support full customization: sizes, styles, subjects, color tones and frame matching. With stable high output capacity, strict quality control and competitive factory direct pricing, we provide reliable one-stop handmade oil painting production and wholesale services to worldwide clients.

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