Política de envío

📦 Order Processing Time

All orders are processed within 7-14 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.


🚚 Shipping Time

Estimated delivery times:

  • 🇺🇸 United States: 2-7 business days
  • 🇪🇺 Europe: 2-7 business days
  • 🌍 Other countries: 5-16business days

Please note that delivery times may vary depending on your location and shipping conditions.


💳 Shipping Fees and Customs duties and Taxes

We offer free shipping on orders .

Usually, for large-sized shipments to addresses in the United States, Australia, etc., we can provide DDP (Delivered Duty Paid) shipping via DHL. For small packages to other countries, it may sometimes be necessary for the buyer to pay duties themselves, depending on the policies of the specific country.


Delays

Delays may occur due to weather conditions or high shipping demand periods.
We appreciate your patience and understanding.


📍 Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered.

If you encounter any issues, please contact the shipping carrier directly.


⚠️ Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


📧 Contact Us

If you have any questions about your order or shipping, please contact us at:

support@luxepaintart.com